Local Shipping (Malaysia)
Orders within Malaysia are delivered within 3–5 working days after dispatch.

International Shipping
We ship internationally via FedEx or DHL, with delivery typically taking 7–10 working days depending on your location and customs clearance.

All delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary due to courier capacity, customs clearance, and circumstances outside our control.

Pre-Order Items
For pre-order purchases, the estimated shipping date is displayed on the product page of each item. Pre-order items are produced in limited batches, and this date is our best estimate based on current production and shipping conditions. It is not a guaranteed delivery date.

If production or delivery is delayed, we will notify all affected customers by email with the reason for the delay and an updated estimated timeline. Your order remains confirmed during any delay.

Events Beyond Our Control
Revelot shall not be liable for any delay or failure to fulfil an order caused by events beyond our reasonable control. These include, but are not limited to, war, armed conflict, terrorism, civil unrest, government action or sanctions, trade restrictions, pandemics, natural disasters, strikes, factory shutdowns, shortages of materials or components, airspace or port closures, and disruption to courier or freight services.

Where such an event occurs, our obligations will be suspended for the duration of the event and delivery timelines will be extended accordingly. We will keep affected customers informed and resume production and delivery as soon as reasonably possible.

If such an event continues for more than 180 days and prevents us from fulfilling your order, we may, at our discretion, offer a replacement product, online store credit, or a refund of the amount paid.

Online purchases are eligible for refund only by online store credit from total value of refund. Kindly report to us at info@revelot.com immediately if goods were found in damaged condition. Any report later than 30 days from date of purchase will not be entertained.

• All Refunds are Subjected to transaction fees by our payment gateway, import fee by our courier and import tax from our customs.
• All Clearance/Sample Sale items are non-returnable, non-refundable and non-exchangeable.

Customers can return damaged/wrong/faulty items (apart from sale items) within 30 days of order date for a refund of that item. Any lateness will not be entertained and item(s) will be returned back to the customers and re-shipping cost will be incurred.

The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes, packaging and tags. Revelot will not be responsible for any items that are returned with damage.

Import Duty & VAT Will be additional cost for some countries. We will not take responsibility for any additional cost incurred that is subjected to your countries import rules and regulations.