We accept all card payments via Visa and Mastercard.

The average arrival time is 3 to 5 working days. An order can, however, take anywhere between 5-14 working days, but is mainly dependent on your location. Please allow an extra 5 days during the festive period/peak season. We appreciate your patience.

If your order takes longer than 30 days to arrive during the non-peak season, please contact us and we will resolve the issue for you.

We work directly with watch designers and manufacturers to bring their quality timepieces directly to your doorstep.

We don't rebrand their products to create a price premium, instead we pass these savings onto our customers to ensure our products are always competitively priced, valued and available to many.

If your item has been damaged in transit then we kindly ask you to contact us and we will resolve the issue for you.

Yes, we operate globally and ship worldwide to all major destinations.

Yes, brand new batteries are included in all of our battery operated watches. These are fitted by the manufacturer so your watch is ready to wear as soon as you receive it.

For mechanical watches, you will need to wind the watch up to initiate the movement before wearing.

Please see our product care page for more information on how to operate your mechanical watch.

Can I cancel my pre-order?
To secure your pre-order, we require a 50% deposit at the time of purchase. This deposit is non-refundable, as it directly funds the production run of the specific collection.

The remaining 50% balance will be collected before your order is shipped.

As a token of appreciation for your trust and support, we offer pre-order items at a special discounted price for a limited time during the campaign.